How to Respond to Negative Reviews | Digital Marketing Tips

How to Respond to Negative Reviews | Digital Marketing Tips

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If your small business received a negative review, it can feel like the end of the world. You might be asking “How do I reply to negative reviews?”
Taking control of your review marketing and reputation management is key. You want your customers to see that you not only provide the best services, but that you can turn negative reviews into positive reviews.
In this video you’ll learn five steps to respond to negative reviews and improve your review marketing using techniques provided by one of RevLocal’s digital marketing strategists, including:
– Learning about the adequate time to respond to a negative review
– How to generate more positive reviews from happy customers
– Learning how to reach out to unhappy customers to control your reputation management
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